FAQs

Where we ship?

We currently ship only within the United States of America. Shipping costs and times vary depending on the state.

How long will it take to receive my order?

Processing typically takes 2-3 business days plus shipping times depending on your location. You’ll receive a tracking number once your order is shipped.

What is your return policy?

We accept returns and exchanges within 14 days of purchase, provided the items are unused and in original condition. Please contact us at thevaultq@gmail.com to start the process.

How do I join the Vault Q community?

Subscribe to our mailing list through the link in our bio for early access to codes, exclusive drops, and giveaways.

Do you work with influencers?

Yes! If you’re interested in collaborating, reach out to one of our social media accounts!